Return Policy

If you are not satisfied with your purchase, No problem! Please return the item in its original condition, tag attached, within ten (10) days for the full refund minus shipping.

Please note: All custom orders are final sale.

To receive a refund based on purchase price of the item(s) and in the original form of payment you must observe the following:

1. All merchandise must be returned within ten (10) days of the original purchase date.
2. The merchandise must be in new/unused condition with ALL tickets/tags attached.
3. All returns must have a Return Number, which can be generated on katharinestory.com as set out below.